Hi there, I’m glad you’re here. Like you, I know from personal experience the importance of being able to relate well to others, and how tough life can seem when there is conflict at work and at home.
Once a senior banking professional, I experienced the personal cost of the fighting, blaming and justification that was routine in my place of work. I also witnessed the cost to the business of people being in conflict at work, with individuals, teams and sometimes even entire departments being at loggerheads with each other. Conflict was the single biggest factor that created failure, inefficiency and absenteeism through stress.