September

4

2018
Your words aren’t making things better, and you know it. The conversation is escalating. You can feel the tension in your facial expression, and see the impact your words are having on the other person. But you just can't help yourself making things worse. So why can’t you seem to stop digging yourself deeper? There’s a part of you that knows you’re not helping yourself. You’re certainly not going to look back on this and feel proud! This interaction is…
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September

3

2018
Richard was perplexed and annoyed. For the past few months, his colleague Julie had been moody, unhelpful and would barely look him in the eye. In meetings with other people present, she was as animated as she had always been, but if he was talking she would resume her sulky look. Richard had spent quite some time trying to work out what could be wrong, but Julie disappeared as soon as there might be an opportunity for him to talk…
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August

14

2018
In Nina's new management role, she quickly earned a reputation for being calm and 'professional'. You see Nina had long ago learned to suppress her real self at work because the real Nina is colourful and loud, and she commands attention by simply walking into the room. Nina learned the hard way as a child that expressing her emotion would invite conflict from her peers and her family. So she quickly learned to bite her tongue when she was aggrieved.…
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